Frequently Asked Questions

Our process is simple and straightforward:

1. Get a Quote: Call us or WhatsApp us with your car details
2. Schedule Pickup: We arrange a convenient time for free pickup
3. Inspection: Our expert evaluates your car on-site
4. Get Paid: Receive instant cash payment upon agreement
5. Paperwork: We handle all documentation and legal requirements

The entire process typically takes 30-60 minutes from arrival to completion.

We provide our scrap car buying services across the UAE, including:

• Dubai: All areas including Downtown, Marina, JLT, Business Bay
• Sharjah: City center and surrounding areas
• Ajman: Complete emirate coverage
• Abu Dhabi: City and nearby areas
• Ras Al Khaimah: Selected areas

Contact us to confirm if we serve your specific location.

Yes! We buy cars in any condition, including:

• Cars that don't start or run
• Accident-damaged vehicles
• Flood-damaged cars
• Cars with engine problems
• Vehicles with missing parts
• Old and rusty cars

Even if your car seems worthless, it likely has value in scrap metal and parts. Contact us for a free evaluation.

We consider several factors when pricing your vehicle:

• Current scrap metal prices: Based on market rates for steel, aluminum, and other metals
• Vehicle weight: Heavier vehicles typically have more scrap value
• Usable parts: Working components that can be resold
• Make and model: Some brands have higher demand for parts
• Vehicle condition: Overall state and any valuable components
• Location: Transportation costs to our facility

We always offer competitive prices and provide transparent explanations for our valuations.

We strive to offer the most competitive prices in the market. Here's why our prices are often higher:

• Direct processing: We eliminate middlemen to offer better prices
• Efficient operations: Lower overhead costs mean higher payouts
• Market expertise: We stay updated on scrap metal and parts prices
• Volume advantage: Our large operation allows for better pricing

We encourage you to get quotes from multiple buyers - we're confident in our competitive pricing.

No, absolutely not! Our services are completely free:

• Free phone/WhatsApp consultation
• Free vehicle evaluation and quote
• Free pickup from your location
• Free paperwork handling
• No hidden fees or charges

You only receive money - never pay anything. If you're not satisfied with our offer, there's no obligation to sell.

To sell your scrap car, you'll need:

• Emirates ID: Valid government-issued identification
• Vehicle Registration: Original Mulkiya (vehicle registration card)
• Proof of Ownership: If the car is not in your name, authorization letter from owner
• Insurance Cancellation: We can help you cancel insurance if needed

We handle all the paperwork and ensure proper transfer of ownership. Our team will guide you through the entire documentation process.

We offer flexible pickup scheduling:

• Same day pickup: Often available for urgent requests
• Next day pickup: Standard service in most areas
• Weekend pickup: Available including Fridays and Saturdays
• Emergency pickup: For cars blocking driveways or causing issues

Pickup times depend on your location and our schedule. We'll work with you to find the most convenient time.

Yes, completely legal and safe! We are:

• Licensed: Fully licensed scrap car dealers in UAE
• Insured: Comprehensive insurance coverage for all operations
• Compliant: Follow all UAE regulations for vehicle disposal
• Environmentally responsible: Proper recycling and disposal methods
• Transparent: All transactions are documented and legal

We ensure complete legal transfer of ownership and provide all necessary documentation.

We follow environmentally responsible disposal practices:

• Parts salvage: Usable parts are removed and resold
• Fluid drainage: All fluids are properly drained and disposed of
• Metal recycling: Steel and other metals are recycled
• Proper disposal: Non-recyclable materials are disposed of safely
• Environmental compliance: All processes follow UAE environmental regulations

Your car is recycled responsibly, contributing to environmental sustainability.

Yes, you or an authorized representative must be present during pickup for:

• Document verification: To verify ownership and identity
• Final inspection: To confirm vehicle condition and agree on price
• Payment collection: To receive your cash payment
• Paperwork completion: To sign transfer documents

If you can't be present, you can authorize someone else with a signed letter and copy of your Emirates ID.

We can pick up from most locations, including:

• Residential areas: Villas, apartments, parking areas
• Commercial locations: Offices, workshops, garages
• Roadside: If the car is accessible and safe
• Parking lots: Shopping malls, public parking

We need vehicle access for our tow truck. If your car is in a difficult location, please let us know in advance so we can plan accordingly.

Payment is simple and immediate:

• Cash payment: Instant cash upon pickup completion
• Bank transfer: Same-day transfer for larger amounts (if preferred)
• No waiting: Payment is made immediately after agreement
• Receipt provided: Official receipt for your records

We never ask for advance payments or deposits. You get paid when we pick up your car.

No problem at all! You have complete freedom:

• No obligation: You're never obligated to sell
• Free evaluation: Get our assessment with no commitment
• Compare offers: We encourage getting multiple quotes
• No pressure: Our team never pressures you to sell
• Future contact: You can contact us later if you change your mind

We want you to be completely satisfied with both our service and our offer.